Create an account at sumor.io — no credit card is required for the Free plan. Once in your dashboard, upload your candidate shortlist or proposal, click Generate tracked link, and send the generated URL to your client. You'll receive real-time notifications and see hiring manager engagement the moment they open it.
Yes. The Free plan is permanently free for 1 user and includes up to 5 shortlist uploads per month, unlimited tracking on those documents, real-time client notifications, and automatic hiring manager email capture. No credit card is needed to create an account.
You can upload PDFs (up to 50 MB), PowerPoint files (.ppt / .pptx, up to 50 MB), images (up to 10 MB), and videos (up to 100 MB). This works for shortlists, candidate profiles, terms of business, proposals, and other documents you send to clients. PowerPoint presentations are automatically converted and displayed as a PDF so clients don't need any software installed.
For PDFs, tracking starts the moment you create a share link — typically under 15 seconds from upload. For PowerPoint files, an automatic conversion runs first (usually 30–90 seconds depending on file size), after which tracking goes live. You can monitor the conversion progress directly from your dashboard.
For every client session, Sumor captures: total time spent, pages viewed, time spent per candidate profile, scroll depth, whether the full shortlist was completed, download events, in-document search queries, and links clicked. All data is tracked in real time so you always know which candidates got attention and when the hiring manager came back.
The moment a hiring manager opens your shortlist, Sumor sends you an email alert. You get separate notifications for the first open, any download, and when they reach the end of the shortlist. Each notification fires only once per event so you stay informed without being overwhelmed.
Enable "Require Email" on any share link and the hiring manager must enter a valid email address before they can open the shortlist. Sumor automatically screens out disposable and undeliverable addresses to keep your contact list clean. Every verified email is tied to that client's full analytics session so you know exactly who reviewed what.
Yes. Set a password when creating a share link and hiring managers must enter it before they can access the shortlist. The password is stored securely and is never visible in the share URL or anywhere in your analytics. Password-protected links are available on the Business plan.
Yes. You can set an expiration date and time when creating a share link. Once the deadline passes the link becomes inactive and clients see a clear "link expired" message. All analytics collected up to that point are preserved in your dashboard. Auto-expiring links are a Business-plan feature.
Sumor share pages work in any modern browser — Chrome, Firefox, Safari, Edge — on desktop, tablet, and mobile. Hiring managers don't need to install anything. Shortlists and candidate profiles render directly in the browser, so there's no friction between your client and the content.
Yes. Paid plan users can set a custom subdomain (e.g., yourfirm.sumor.io) so every share link carries your search firm's name. The subdomain is configured once in your organisation settings. Custom root domains are not currently supported.
Yes. Sumor supports sign-in with Google, LinkedIn, and standard email/password. All three options give you identical access to every feature — there's no difference in what you can do based on how you signed up.
Native ATS integrations are not available yet. You can view all client engagement data — email, time spent, pages read, candidate interest — directly in your Sumor dashboard and manually reference or export it into your ATS workflow. If ATS connectivity is important to your firm, reach out and let us know so we can prioritise it.
Sumor offers Free, Pro, and Business plans. The Free plan is $0. Pro is $30/month or $180/year. Business starts at $40/seat/month for the first four seats, with discounted additional seats, or $300/year for the first four seats on annual billing. See the pricing page for the current plan details and founder pricing for early-stage firms.
Click "Start 30 Day Free Trial" on the Business plan and you'll be taken through a quick checkout — no charge until the trial ends. Your trial begins immediately and gives you full access to every Business feature. You cannot switch to a different plan mid-trial; if you want to change plans, cancel the trial first.
Each plan includes a monthly allowance of shortlist and document uploads. Every new shortlist, candidate profile, or proposal you upload or create counts as one. The allowance resets on your billing renewal date each month. Editing a document you've already created does not use up an additional credit. Once you reach your limit, new uploads are paused until the next cycle.
Yes. Business uses seat-based pricing, so you can add as many consultant seats as you need at checkout or from your billing portal. Per-seat pricing for add-ons is shown before you pay and depends on whether you bill monthly or annually.
Yes. You can switch billing frequency or upgrade your plan directly from the pricing page while logged in. The change is applied to your account right away — no need to cancel and re-subscribe. Downgrades take effect at the end of your current billing period.
PowerPoint files are converted to PDF automatically in the background so clients don't need PowerPoint installed. If conversion appears stuck, open the file in your dashboard and use the "Retry Conversion" button. If the problem persists, check that your file is under 50 MB and is a valid .ppt or .pptx file, then try again or contact support.
Sumor automatically verifies email addresses to protect the quality of your contact data. Addresses that belong to disposable email services or that are identified as undeliverable are rejected. If a legitimate address is being blocked, ask the hiring manager to use their primary work or personal email. Temporary or alias addresses are the most common cause.
First, confirm that email notifications are turned on in your account settings. Notifications send once per event per client — if you have already received an alert for a particular hiring manager opening the shortlist, you won't get a second one for the same event. Also check your spam folder. If alerts are still missing, contact support@sumor.io.
When you cancel, your plan stays active until the end of the billing period you've already paid for. After that, paid features are removed but your account and all historical analytics data remain accessible. You won't lose your shortlist history, client records, or engagement data.
Sumor uses a combination of browser signals and a secure session token to recognise when the same person reopens a shortlist. This means returning client visits are counted accurately in your analytics without requiring them to create an account or log in every time.
All uploaded files — PDFs, converted presentations, editor documents, and images — are stored in encrypted cloud storage. Files are never stored on a local server and are only accessible via secure, authenticated URLs. Your shortlists and candidate data are not used for any purpose other than delivering them to your intended clients.
Your client analytics — emails, time spent, pages read, candidate interest signals — are visible only to you and are never sold or shared with advertisers. Sumor uses industry-standard analytics and error monitoring services to keep Sumor reliable, but none of your shortlist content or client contact data is passed to those services.
Passwords on share links are encrypted before being saved. The original password is never stored in readable form anywhere in the system. Hiring managers enter their password through a secure form and it is verified without the plain text ever being exposed — not in the URL, not in logs, and not in your analytics.
A public API is not available yet. All analytics are currently accessible through the Sumor dashboard. If programmatic access or data export is something your firm needs, contact us — it helps us understand demand and prioritise the roadmap.
Yes, on paid plans. Go to your Organisation settings and set your preferred subdomain. Once configured, every share link you create will be served at your-firm-name.sumor.io/share/… giving your clients a fully branded experience. Note that the subdomain can only be set once, so choose carefully.
Not with an attachment — to get engagement data, share your shortlist through a Sumor link instead of attaching the file. Upload your shortlist or candidate profiles to Sumor, create a share link, and paste that link into your email. Every time a hiring manager opens it, you see who reviewed it, how long they spent, and which candidates they focused on. Generating a trackable link takes about 15 seconds.
If your link requires an email address, every person who opens it must verify their own email first — so each client contact appears as a separate, identified session in your analytics. You'll see that multiple people opened the link and exactly how each of them engaged with different candidates. If no email gate is set, multiple viewers still show up as distinct sessions, so you can tell the link was accessed more than once.
Still have questions?
Our team typically responds within 2 hours on Business plans.